Outages, Emergencies and Important Links

Should you have a power outage or electricity service emergency, your local utility company is the first point of contact.


Report A Power Outage to your TDU

AEP Texas

General Area:  Abilene and West Texas, Corpus Christi, Rio Gande Valley and South Texas

866-223-8508

Report Power Outage (aeptexas.com)

Centerpoint Energy

Houston and surrounding areas

813-207-2222 or 800-322-7143

CenterPoint Energy Outage

Lubbock Power & Light

Lubbock

806-775-2509

Lubbock Power & Light Outages (lpandl.com)

Oncor Electric Delivery

General Area: DFW, North and West Texas

888-313-4747

Text OUT to 66267 to report an outage

Outage Reporting System (oncor.com)

Texas-New Mexico Power Company

General Area: Lewisville and parts of North Texas

888-866-7456

Texas-New Mexico Power TNMP Outage Map

Information Requests


Request Of Historical Usage Information – Part 1

Request Of Historical Usage Information – Part 2


Information About TDU Load Shedding

Your TDU also maintains procedures for involuntary load shedding, which is rare, but can but occur in the event of a power emergency.

More information by TDU can be found below:

AEP Texas

CenterPoint Energy

Lubbock Power & Light

Oncor Electric Delivery

Texas-New Mexico Power Company


Other Useful Links

Electric Reliability Council of Texas (ercot.com)

Public Utility Commission of Texas

Smart Meter Texas

Critical Care Residential Application (Public Utility Commission of Texas