Contact Information

If you would like to inquire about switching your current service to Alliance Power Company, moving to a new location and want to establish new service, or have general billing questions about your existing account with APC, contact our Customer Service Department at:

Payments by Mail:

Alliance Power Company
PO Box 735459
Dallas, TX 75373-5459

Office Hours:

Monday – Friday 8AM to 5PM CT
Closed on most Federal Holidays

Payment Options

Online:  Visit us online at to make a one-time payment with your credit or debit card.  We accept Visa, MasterCard, and Discover.

By Phone: Call us at 940-692-8760 or toll free 1-877-777-2017 to make a payment with your credit or debit card or checking account.  Monday – Friday 8 AM – 5 PM CT (no additional fees apply).

Mail Delivery:  Mail your money order, cashier’s check, or check to P.O Box 735459 Dallas, TX  75373-5459

In Person:  Bring your bill and/or account number with you to make a cash payment at any Fidelity Express (additional fees apply).

Contact Form