Contact Information
If you would like to inquire about switching your current service to Alliance Power Company, moving to a new location and want to establish new service, or have general billing questions about your existing account with APC, contact our Customer Service Department at:
Payments by Mail:
Alliance Power Company
PO Box 735459
Dallas, TX 75373-5459
Office Hours:
Monday – Friday 8AM to 5PM CT
Closed on most Federal Holidays
Payment Options
Online: Visit us online at www.alliance-power.com to make a one-time payment with your credit or debit card. We accept Visa, MasterCard, and Discover.
By Phone: Call us at 940-692-8760 or toll free 1-877-777-2017 to make a payment with your credit or debit card or checking account. Monday – Friday 8 AM – 5 PM CT (no additional fees apply).
Mail Delivery: Mail your money order, cashier’s check, or check to P.O Box 735459 Dallas, TX 75373-5459
In Person: Bring your bill and/or account number with you to make a cash payment at any Fidelity Express (additional fees apply).
