Home

UTILITY SCAM ALERT

Stay Alert — Don’t Fall for a Scam

Alliance Power Company reminds customers to be aware of criminals posing as APC representatives via phone and using various tactics to trick you into giving them your money and personal information. The caller’s phone number may even appear to be APC’s main number. Don’t be a victim. Spot the signs of a potential scam.

Scammers can be very convincing and may pressure you to make a payment right away or your service will be turned off. APC sends written notices via mail, and will attempt to work with our customers to find payment solutions. We never make collection calls on weekends or after regular business hours. (Monday-Friday 8AM-5PM CT)

If you have any doubt about someone claiming to represent APC, hang up and call our Customer Service department at 940-692-8760 or toll free 877-777-2017. A representative will verify your account status.  If the call is after business hours, our answering service will contact us immediately to look into the situation and get back with you.

 

About Alliance

Since deregulation of the Texas power industry in 1999, consumers have the opportunity to choose which Retail Electricity Provider (REP) best suits their needs. In a highly competitive marketplace, two factors continue to impact consumer choices – pricing and customer service.

Alliance Power Company is dedicated to delivering the lowest pricing possible for the longest period of time and one-on-one customer care. Come join Alliance Power’s family of customers. We guarantee you’ll be glad you did!